Privacy Policy

Last updated: June 2026

Who we are

Heava ("we", "us") designs and sells solid hardwood bedroom furniture, with a showroom at 70 Mounttown Road Lower, Monkstown, Co. Dublin, A96 R6C9. We are the data controller for the information described here. To contact us about your data, email hey@heava.co .

What we collect

We only collect what we need. In practice that means:

• When you book a showroom visit: your name, email address, phone number, the products you're interested in (if you tell us), and any notes you add.
• If you contact us by phone or email: whatever you choose to share.

Website analytics & advertising. With your consent, we use Google Analytics (GA4) to understand how our site is used, and Google Ads to measure our advertising and show more relevant ads. These set cookies and send data to Google only after you allow them in our cookie banner — if you don't, Google's tags run in a limited, cookieless mode or not at all. You can change or withdraw your choice at any time via "Cookie settings" at the bottom of any page.

Our booking form also uses Cloudflare Turnstile to block spam, which may store a short-lived technical token — it does not track you across sites.

Why we use it, and our legal basis

• To arrange and confirm your visit — because it's necessary to provide the service you asked for, and our legitimate interest in running the showroom.
• To reply to your enquiries — our legitimate interest in responding to you.
• To send you marketing (new designs, occasional offers) — only if you opt in, on the basis of your consent. You can withdraw it any time (see below).
• To measure our site and advertising (Google Analytics, Google Ads) — only with your consent, given through our cookie banner and withdrawable at any time.

Cookies and consent

When you first visit, we ask which cookies you're happy with. Strictly necessary cookies (and our spam check) are always on because the site needs them to work. Everything else stays off until you opt in:

• Analytics — Google Analytics (e.g. _ga) to see which pages are useful so we can improve them.
• Advertising — Google Ads (e.g. _gcl_au) to measure and improve our advertising.

We use Google Consent Mode v2, so Google's tags respect your choice. You can review or change your settings any time using "Cookie settings" at the bottom of any page, and we keep a record of the consent you give.

Who we share it with

We don't sell your data. We share it only with the service providers that help us operate, acting on our instructions:

• The Spinery — our sister company. We share the Monkstown showroom and a single booking system, so your booking details are handled through that shared system.
• Google — appointments are stored in Google Calendar and we use Google email; with your consent, Google Analytics and Google Ads also process site-usage and advertising data.
• Cloudflare — hosts this website and provides the anti-spam check on our forms.

How long we keep it

We keep your booking and enquiry details for as long as needed to manage your visit and our relationship with you, and then delete them. If you opt into marketing, we keep your contact details until you unsubscribe.

Your rights

Under data-protection law you can ask us to:

• see the personal data we hold about you (access);
• correct anything that's wrong (rectification);
• delete it (erasure), or restrict or object to how we use it;
• provide a copy to take elsewhere (portability);
• stop marketing to you — you can unsubscribe at any time, or just email us.

To exercise any of these, email hey@heava.co . If you're not happy with how we've handled your data, you can complain to the Irish Data Protection Commission (dataprotection.ie).

Changes to this policy

We may update this policy as our services change. We'll post the new version here with an updated date.